Post workshops survey taker – Part-time Volunteer Position 
Organization: Serenity Renewal for Families (SRF) 
Date Posted: November 29, 2022

Serenity Renewal for Families is a heart-centered, non-profit agency that provides help and support for individuals and family members impacted directly or indirectly by addictions. We do this through family programs, short-term counselling, workshops, and groups. 
We are looking for survey takers who can call our workshop participants after the workshop to get their feedback. To be successful as a survey taker, you should have a pleasant personality with effective communication skills.

About SRF
Serenity Renewal for Families (SRF) has a 38-year track record of delivering a package of integrated individual and group support to those affected by addictions. Our mission is to assist those affected by addiction to reclaim their lives and break the generational cycle of addiction. No one is turned away for financial reasons. Find out more about us by visiting our website: www.serenityrenewal.ca.

Our culture is inclusive and collaborative. The emotional well-being of our clients, staff, counsellors, volunteers, and Board members is our top priority. We are nimble, flexible, and responsive, and provide the personal touch that makes us unique. We want all our SRF team to feel valued, appreciated, and free to be who they are at work.

We welcome diversity and strive to nurture a culture of equity and inclusion. All are welcome, regardless of race, religion, ethnicity, indigeneity, disability, age, gender identity, sexuality, sexual orientation, class, or socio-economic status, and anything else that makes them unique.

Job Type: Part-Time (Volunteer)

Hours: Variable

Responsibilities
» Calling the workshop’s participants after the workshop to take their feedback 
» Input the feedback in MS Word with proper formatting 
» Proofreading and checking all work for spelling, grammar, formatting, and presentation
» Maintaining confidentiality of the workshop’s participants’ feedback 

Requirements and skills
» Proficiency in Microsoft Word  
» Professional attitude  
» Excellent written and oral communication skills 
» Ability to be resourceful and proactive when issues arise 
» Customer service attitude 
» Active listening skills 
» High school diploma, GED, or suitable equivalent. 
» Strong people skills. 
» Customer service experience, preferably in a related field. 

Language
English; Bilingualism an asset

If this is of interest to you, please send your resume to Neelam, Volunteer and Data Coordinator, Serenity Renewal for Families at neelam@serenityrenewal.ca